About Hartwell

Hartwell is an online store offering classic, understated clothing and accessories to customers in the United Kingdom. Our selection includes linen shirts, polos, knitwear, loafers, leather accessories and sunglasses — timeless pieces chosen for clean lines, versatile colours and easy everyday wear.

How we work

Hartwell works with fulfilment partners. Orders are shipped directly from our partners' warehouses in China to the United Kingdom, with an estimated delivery time of 10–15 business days from order confirmation, including order processing.

  • Free shipping on all orders to the United Kingdom, with no minimum order value
  • Prices in British pounds (GBP), including all applicable taxes, customs duties and import charges
  • A tracking number emailed to you once your order has been dispatched
  • 14 days to cancel after receiving your order, with return shipping paid by us

Who we are

Hartwell is a trading name of SN DIGITAL BUSINESS LLC, a limited liability company registered in Wyoming, United States (EIN 98-1942894). Registered address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States. This is the company's registered address only — it is not an office, warehouse or returns address, and products must not be sent to it.

Get in touch

Email: hello@hartwelluk.shop
Phone: +1 (307) 401-4453
Customer service hours: Monday to Friday, 9am–5pm (UK time), excluding UK bank holidays

For full details, please see our Shipping Policy, Returns & Refunds and Terms of Service.